Value stream mapping
Every step from order to cash, timed and costed, separating the work your customer pays for from the work they quietly subsidise.
Lean Six Sigma Black Belt consultancy for growing businesses: waste out, capacity released, margin protected, and your team trained to keep it that way.
Every business is a set of processes, and every process leaks: waiting, rework, duplication, overproduction, handoffs that add delay but not value. In a company under £10 million those leaks are rarely visible on the management accounts, yet they quietly set the ceiling on margin, capacity and customer experience.
Our operational excellence practice applies Lean Six Sigma at Black Belt level, using the DMAIC method: define the problem precisely, measure the baseline, analyse root causes statistically, improve with your team, and control so the gain holds. The same discipline that transformed global manufacturers, sized and priced for the owner-managed business.
We are as comfortable in an office or service operation as on a shop floor. Administrative processes, in our experience, hide at least as much waste as production ever did.
Cycle times, error rates, cost per transaction and capacity, established statistically before anything is changed. The before photograph, taken properly.
Statistical analysis that separates the vital few causes from the trivial many, so effort lands where it pays.
Processes rebuilt with the people who run them, documented as standard work and supported by the right level of automation.
Control charts, exception reporting and training so improvement compounds after we leave rather than decaying.
The vocabulary matters less than what it does to your margin. The tools we reach for most, and what each one earns:
Every step from order to cash, timed and costed, separating the work your customer pays for from the work they quietly subsidise.
What errors, rework, credit notes and complaints actually cost each month. Usually the fastest profit recovered in the whole engagement.
Control charts that show whether a movement in the numbers is signal or noise, so management acts on evidence and stops chasing shadows.
Structured, repeatable improvement cycles your own team learns to run, so margin keeps compounding long after we leave.
Lean Six Sigma is often sold as workshops and belts. We sell outcomes: a named process, a measured baseline, a statistically verified improvement and a control plan in your team's hands. Engagements are led personally by Black Belt qualified consultants with operating experience across manufacturing, services and healthcare businesses.
Every engagement starts the same way: a confidential, no-obligation discussion about where your business stands and where it ought to be.